Terms of Use and Privacy Policy

Introduction to the Terms of Use Agreement:

Our online store welcomes you and informs you that you will find below the terms and conditions governing your use of this store and all legal implications arising from your use of the store’s services via the internet through this electronic platform.

Any use of the store by any person—whether as a consumer of a service, a purchaser of a product, or otherwise—constitutes acceptance and agreement, while being fully legally competent under Shariah and applicable laws, to all the terms and provisions of this agreement. It also confirms your commitment to comply with its regulations and contents.

This agreement applies to all types of transactions between the consumer and the store. It becomes effective and binding once you accept it and begin registering in the store, in accordance with Article 10 of the Saudi Electronic Transactions Law.


Point 1 – Introduction and Definitions:

The above introduction is an integral part of this agreement. Below are the definitions of key terms used:

  1. Store: Includes all forms of the store on the internet, whether an application, website, or physical shop.
  2. Consumer: Any person engaging in e-commerce to obtain products or services offered by the store via its platform.
  3. Agreement: Refers to the terms and conditions governing the relationship between the parties.

Point 2 – Legal Capacity of the Consumer:

  1. The consumer confirms they have legal capacity under applicable laws, or are at least 18 years old.
  2. If this is violated, the consumer bears full responsibility for the consequences.

Point 3 – Nature of Commitment:

  1. The store’s obligation is to provide the product or service.
  2. The store may offer additional services such as after-sales support depending on the nature of the product or service.

Point 4 – Usage Rules:

  1. The consumer must use the platform in compliance with public morals and laws of Saudi Arabia.
  2. Products/services must not be used in violation of applicable laws or public morals.

Point 5 – Accounts and Registration Obligations:

Upon registering, the user agrees to:

  1. Maintain confidentiality of account information and password.
  2. Notify the store immediately of any unauthorized access.
  3. The store is not responsible for losses due to account information disclosure.
  4. The user is fully responsible for their account usage.
  5. Provide accurate, complete, and up-to-date information.
  6. The store will keep personal data confidential.
  7. The store may suspend or terminate accounts if false or unlawful information is provided.
  8. Non-compliance may result in account suspension or denial of access.

Point 6 – Electronic Communications:

  1. Communication is conducted via registered email.
  2. Electronic communications are legally equivalent to written documents.
  3. The store may notify users via general or targeted messages.

Point 7 – Amendments and Fees:

  1. Invalidity of any clause does not affect the rest of the agreement.
  2. This agreement may be updated periodically.
  3. Fees may apply depending on services, products, or government charges.
  4. The store reserves the right to modify fees.

Point 8 – Payment Services:

  1. Payments may be made online via available methods.
  2. Prices must reflect market value.
  3. The store must issue invoices and receipts.
  4. The store must comply with standard accounting practices.

Point 9 – Intellectual Property:

  1. All intellectual property rights belong to the store.
  2. Users must respect trademarks, logos, and branding.

Point 10 – Store Responsibility:

  1. The store operates in accordance with Saudi laws.
  2. The store is not liable for indirect or third-party damages (e.g., shipping companies).
  3. Products/services must be lawful and authorized.

Point 11 – Suspension or Termination:

The store may suspend or terminate access at any time without prior notice.

Point 12 – Governing Law:

This agreement is governed by the laws and regulations of Saudi Arabia.

Point 13 – General Provisions:

  1. Invalid clauses do not affect the rest of the agreement.
  2. This agreement defines the full relationship between the store and the consumer.
  3. Arabic is the governing language in interpretation.
  4. Prices may change.
  5. Promotions are temporary and may be modified or canceled.
  6. All dealings must comply with laws and regulations.
  7. This agreement can only be canceled by a decision from store management.